Last Revised: December 15, 2020
Use of the Website or App is governed by our Terms and Conditions.
Personal information is generally information or an opinion relating to an identified, or reasonably identifiable, individual. The type of personally identifiable information / personal data we collect from you or third parties, may include: (i) identity data, (ii) contact data, (iii) financial data, (iv) transaction data (v) technical data, (vi) profile data, (vii) usage data and (viii) marketing and communications data.
The type of personally non-identifiable information and information obtained from third parties we collect may include: (i) IP address, (ii), cookie information, (iii) log files, (iv) domain names, and (v) browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and browsing behavior.
When you visit the Websites we automatically log information about your computer, such as the IP address, browser type and access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of how people use our Websites. Users who do not register or log in as subscribers may browse the Websites without providing any personally identifiable information. However, users' non-personally identifiable information may nevertheless be tracked for the purposes outlined above.
A cookie may be created when you visit us. We may use either or both permanent cookies and session cookies. We may use web beacons on our Websites from time to time. Web beacons are small pieces of code placed on a web page to monitor visitors' behavior and collect data about the visitors viewing a web page. We may use Google Analytics and other third parties to collect and process data.
Some of the information we collect may be 'sensitive information' or 'sensitive data', including information or an opinion about, racial or ethnic origin, membership of a professional or association that is also personal information, among other things.
We may only use and disclose your sensitive information / sensitive data for the primary purpose for which it was collected, or for reasonably expected secondary purposes which are directly related to the primary purpose, or for purposes to which you have consented and in other circumstances authorized by law to be disclosed, or where disclosure is necessary to prevent a threat to life, health or safety. We may process your personal data without your knowledge or consent where this is required or permitted by law.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
Personal information is collected for a range of reasons across our Website and App. We will only use your personal information / personal data when legally permitted. The most common uses of your personal information / personal data are as follows: (i) to perform the contract between us, (ii) where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, and (iii) to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us.
You will receive marketing communications from us if you have not opted out of receiving marketing.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at any time.
Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
However, we do engage Google and other third-party providers to assist with analytics in relation to the Websites (for example, tracking and reporting to CE Window traffic to the Websites, and how users engage with the Websites). We also engage third party service providers for storage of data via cloud storage.